Frequently Asked Question

Setup Microsoft email Multi-factor authentication
Last Updated 2 months ago

1. Download the Microsoft Outlook application from the Play Store (Android) / Apple Store
(iPhone)

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2. Depending on which smartphone you have:

- Download the "Intune company portal" app from the Play Store for Android

- Download the "Microsoft Authenticator" app for iPhone from the App Store

NB: these applications do not have to be configured, it is sufficient that they are installed on the smartphon

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3. Once the two Apps have been installed (see points 1 and 2), you can proceed with the configuration:

Open the Outlook application and start the configuration by entering your email address (when and if requested, enter the numeric code received via SMS)

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4. During setup you may be asked to register your device.

In this case, click on "Register" and wait for the configuration to finish

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5. At the end of configuration, this message will appear, a sign that Outlook is configured with Company policies and is ready for use.

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